Frequently Asked Questions

Everything you need to know about delivery, storage, subscriptions, and allergens.

Can’t find your answer? Email info@thehealthytiffin.co.uk or WhatsApp +44 7487 804639

Delivery

Where do you deliver?

We deliver across Slough, Uxbridge, Windsor, Maidenhead, and Berkshire.

When do you deliver?

Twice a week: Wednesday afternoon (first batch) and Sunday afternoon (second batch). You’re never eating a meal older than 3 days.

What's the order deadline?

Sunday midnight. Confirm your order by Sunday at midnight for delivery the following Wednesday and Sunday.

How much does delivery cost?

Free. (Limited time offer.)

What's the minimum order?

7 meals per order.

Subscriptions

How does the subscription work?

Pay weekly or monthly. Renews automatically unless you pause or cancel. Every Friday we send a WhatsApp reminder — adjust or repeat by Sunday midnight.

Subscription meals are £1.50 cheaper per meal. 10 meals/week = £15 saved every week, £60/month.

How do I cancel?

Allergens & Nutrition

Do you cater for halal?

Yes. All our meat (chicken) is 100% halal, sourced from certified local butchers in Slough.

What allergens are in the meals?

Every menu item lists its allergens. Common ones: Dairy (yogurt, paneer), Gluten (rotis — swap for rice to go gluten-free), Eggs, Soy. We operate in a kitchen that handles these allergens.

How accurate are the macros?

We weigh every ingredient and calculate macros for every dish. We operate within ±10–15% for nutritional accuracy due to natural variation in ingredients.

Still have questions?

Our team is available 9am–7pm, Monday to Sunday.